Eric the Heater GuyHeater-side electrical diagnosis and repair is my work. New circuits, panel work, or anything upstream of the heater's junction box belongs to a licensed electrician. I'll document exactly what's needed and coordinate it so you're dealing with one point of contact.
Service & Repair
Infratech heater repair
Infratech electric infrared heaters are low-maintenance. But elements age, controls fail, and mounts loosen. We service and repair Infratech units with correct-spec parts, keeping the warranty position intact.
Since 2016250+ commercial heaters servicedAuthorized dealerYou get Eric, not a call center
Gas & Electric Patio Heating Systems
Authorized dealer for leading commercial brands
Serving Ventura, Los Angeles, Santa Barbara counties
Common Infratech failures we fix
Electric diagnostics are a different trade: no gas, no pilot. It's elements, connections, and controls. Here's what I'd be checking on a service visit.
- Element not heating
Likely area: the element itself, or the circuit feeding it.
What I'd check on a visit: the circuit before touching the heater. A dead element doesn't always mean a dead heater. If the housing and controls are sound, an element swap is the smart fix.
When parts may be needed: correct-spec replacement elements.
- Partial heat / dead zones
Likely area: wiring and controls across multi-element installs.
What I'd check on a visit: the whole chain, not just the cold unit. Multi-heater installs with zone controls add failure points.
When parts may be needed: wiring components and zone controls.
- Control issues
Likely area: switches, dimmers, and smart controls.
What I'd check on a visit: whether the heater is fine and the control is lying, traced end to end.
When parts may be needed: switches, dimmers, and control modules.
- Mounting & alignment
Likely area: wall and ceiling mounts.
What I'd check on a visit: mount security and aim: a heater pointed at the sky heats the sky.
When parts may be needed: mounts and brackets.
- Burning smell, scorching, or a tripping breaker
Kill power to the unit and call.
Electrical faults get priority handling: call (818) 590-5952 directly. Don't keep resetting the breaker.
When the fix needs a licensed electrician
How service works
- 01Run the triage
Answer a few questions below: brand, model, and symptom help.
- 02We confirm a time
48–72 hour response, guaranteed. Most jobs diagnosed on the first visit.
- 03Fixed & tested
Correct-spec parts, findings explained clearly, heater back to work.
Service triage
Five answers and I show up already knowing what I'm walking into. Brand, fuel, and symptom get me most of the way to a diagnosis before I arrive.
More repair
- All service & repair
Symptom-based diagnosis across every brand I service.
- Sunpak heater repair
Wall- and ceiling-mount gas units: ignition chain, flame sensing.
- Sunglo heater repair
Portable gas heaters: pilots, thermocouples, regulators.
Shopping the brand? Infratech heaters. Keep them running: maintenance plans. Buying instead of fixing? Get a quote.
Common questions
My Infratech isn't heating: what's usually wrong?
Usually the element, the controls, or the wiring feeding them. I test the circuit before touching the heater. A dead element doesn't always mean a dead heater, and an element swap is often the smart fix.
Does repair void the Infratech warranty?
No, when done with correct parts and procedure. We'll confirm warranty position before any work.
Do you service commercial Infratech installs?
Yes: restaurants, hotels, and residential. Multi-unit properties welcome.
How fast is service?
48–72 hour response, guaranteed, across Ventura, LA, and Santa Barbara counties.